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Please select a Frequently Asked Question category from the list on the right.
Product Information
- 1Can I get 'spare parts' for my model if it becomes damaged? Top
When models are shipped to us from the factory they are shipped in complete units. Biante models are made up of around 200 parts for detailed 1:18 scale. These parts are cast in groups on a 'sprue' which is a connecting piece holding all the cast parts together. There are sprues for each individual material used, i.e. white metal, plastic in black plastic and clear plastic.
There is usually a short period of several weeks where some spare parts (and packaging boxes) will be retained by the factory to rectify any models damaged in transit. After this period, the spare sprues will be recycled into parts for upcoming models and no further parts will be available unless or until another production run eventuates.On a separate but related issue, 'replacement' Certificates of Authenticity are not available under any circumstances.
- 2How can I become an Authorised Biante Stockist? Top
To become an approved Biante Stockist, please visit the link below and fill out an on-line application form. We will then appraise your application and contact you.
- 3How big is a diecast model car? Top
The following dimensions will give you some idea of size based on the three popular scales :
1:18 scale
Biante's Ford BA Falcon XR8 : 25cm long x 11cm wide x 7cm high.
1:43 scale
Biante's Holden V2 Monaro CV8 : 11cm long x 3.5cm wide x 3cm high.
1:64 scale
Biante's Holden VU SS ute : 7.5cm long x 2.5cm wide x 1.5cm high.
- 4Do Biante produce a catalogue their products? Top
No. Biante do not produce a catalogue of our products. Our website is our catalogue which is updated constantly every day.
We do produce a CD-ROM catalogue once a year that details each Biante brand model made from day one to present. This item can be found on the website at the link below.
- 5Do 'WRECKS' items come with a COA? Top
No. Biante-branded items that we allocate to discounted sale in the website WRECKS category do not feature the usual complementary Certificate of Authenticity or information brochure/flyer. This is because the item is in some way damaged and not to the standard that we would normally sell our brand of diecast model cars.
